Terms & Conditions.

1. Introduction

These Terms & Conditions (the “Terms”) govern your use of Plinthpost (“we,” “us,” or “our”), the per-location subscription service operated under the trade name Plinthpost. By creating an account, starting a trial, or using any Plinthpost tool, you agree to these Terms on behalf of the business you represent.

If you do not agree, do not use the service. These Terms, together with any Order Form or intake submission you complete at sign-up, form the entire agreement between you and us and supersede any prior proposal, statement, or understanding about the same subject.

2. Eligibility & Account

You must be at least 18 years old and have the authority to bind the business on whose behalf you act. You are responsible for keeping your login credentials confidential, for all activity that occurs under your account, and for giving us accurate contact and billing information.

Tell us promptly if you suspect an account has been compromised. We are not liable for losses caused by unauthorized use that you could have prevented by reasonable care.

3. Subscriptions & Free Trial

Each subscription is sold per business location. The 30-day trial requires no payment card up front; you may convert to a paid subscription at any time during the trial, or let the trial end and start a new one later.

If you do not convert before the trial ends, your account is paused and your drafts remain exportable for at least 90 days. Adding a second business location to your account converts that location to its own per-location subscription on the next billing date; you may downgrade back to a single-location plan on any renewal.

4. Fees & Billing

Prices are listed on the Pricing page and are charged per location per month in U.S. dollars. Billing is handled through Stripe; you authorize us to charge the payment method on file for the recurring subscription amount and for any added locations. Prices may change on 30 days’ notice, with the new rate applying at the start of your next billing cycle.

Adding a location mid-cycle prorates the first partial month so you are not charged for days you did not have access. Applicable sales tax, value-added tax, or other transaction taxes are added at checkout where required by law. Past-due amounts may accrue interest at the lower of 1.5% per month or the maximum rate permitted by law.

5. Cancellation & Refunds

You may cancel at any time from the Billing page; cancellation takes effect at the end of the current billing period and you keep access until then. We do not offer refunds for partial-month service, except where required by law. If we make a billing error, we will refund or credit the affected amount within 30 days of being notified.

On cancellation you may export your customer data as CSV or PDF on the day you leave, with no support ticket required. Draft outputs (filings, packets, estimates) generated while you were a customer are yours to keep and we have no obligation to retain them after your account is closed.

6. Customer Data & Privacy

You retain all right, title, and interest in the data you upload or generate through the service. We process that data only to provide the service, to maintain security, and as you direct through the product. We never train a general-purpose model on customer records, and we never sell or rent customer data.

Detailed security and privacy practices are described on the home page and in any separate Privacy Policy we publish; in case of a conflict between this section and that document, the customer-protective provision controls.

7. Intellectual Property

Plinthpost, its trade name, logo, software, trade dress, and the structure of its drafted templates are our intellectual property and remain ours. We grant you a non-exclusive, non-transferable license to use the service for your internal business operations during the term of your subscription.

You retain ownership of the input data you supply and the drafts produced from it. We may use aggregated, non-identifying usage information to operate, secure, and improve the service.

8. Confidential Information

Each party may receive information from the other that is marked or reasonably understood to be confidential (“Confidential Information”). The receiving party will use Confidential Information only to perform under these Terms, will protect it with the same care it uses for its own confidential information of like importance, and will not disclose it to any third party except to its employees, contractors, and advisors who have a need to know and are bound by a comparable duty of confidence.

This obligation does not apply to information that is or becomes publicly known through no fault of the receiving party, was lawfully known before disclosure, is independently developed without use of the other party’s Confidential Information, or is required to be disclosed by law (with prompt notice to the disclosing party where lawful).

9. Disclaimers

The service is provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that every output will suit your specific regulatory filing.

Plinthpost drafts regulatory paperwork; it is not a substitute for licensed professional advice and nothing generated by the service is auto-filed. You are responsible for reviewing every draft, including its citations back to the underlying source rows, before you sign or submit it.

10. Limitation of Liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost data, or lost business opportunities, even if advised of the possibility of those damages.

Each party’s aggregate liability for any claim arising out of or related to the service will not exceed the amounts paid or payable by you to us in the 12 months immediately before the event giving rise to the claim. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

11. Indemnification

Plinthpost will defend and indemnify you against any third-party claim that the service, as we provide it, infringes that party’s copyright, trademark, or trade secret, and will pay damages finally awarded against you (or the settlement amount we agree to). Your obligations: give us prompt written notice of the claim, let us control the defense, and reasonably cooperate at our expense.

You will defend and indemnify us against any third-party claim arising from (a) content or data you submit to the service, (b) your use of drafts in violation of these Terms, or (c) your violation of any law or third-party right.

12. Termination

Either party may terminate for material breach that is not cured within 30 days of written notice. We may also suspend or terminate the service immediately if (a) payment fails and remains uncured after a reasonable retry, (b) your use poses a security or legal risk to us or other customers, or (c) we discontinue the service in a region in which you operate, with 30 days’ notice.

On termination, your access ends and we will delete or return customer data on the schedule described in our Privacy Policy, after which we have no further obligation to retain it. Sections that by their nature should survive — including Fees & Billing, Customer Data, Intellectual Property, Confidential Information, Disclaimers, Limitation of Liability, Indemnification, and Governing Law — survive termination.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Delaware, United States of America, without regard to its conflict-of-law rules. The parties will try in good faith to resolve any dispute through informal negotiation for at least 30 days before starting formal proceedings.

If the dispute is not resolved informally, the parties agree that the state and federal courts located in Wilmington, Delaware will have exclusive jurisdiction, except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information. Nothing in this section prevents either party from seeking injunctive relief.

14. Changes to These Terms

We may update these Terms from time to time. If a change is material, we will give you reasonable advance notice by email to the address on your account and by posting the updated Terms on this page with a revised effective date.

Continued use of the service after the effective date of an update constitutes acceptance of the updated Terms. If you do not agree to an update, your remedy is to cancel the subscription before the effective date.

15. Contact

Questions about these Terms, notices of breach, or any other formal communication should be sent to the address below. Operational support requests (bugs, billing, account access) should go through the in-product support flow so they reach the right team. Email plinthpost-poypl5@polsia.app or write to Plinthpost, Inc., 8 The Green, Suite #5198, Dover, DE 19901, United States.